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Connecting Atlassian to NOFire AI gives your investigations access to your Atlassian workspace — issues, pages, projects, and service components. During incidents, NOFire can search for relevant runbooks, triage tickets, and post findings back — closing the loop between investigation and documentation. Authentication uses an Atlassian API token. OAuth 2.0 support is coming soon.
This integration connects via Atlassian’s MCP server. NOFire communicates with Atlassian’s hosted endpoint — no additional infrastructure needed.
API token authentication is disabled by default on Atlassian’s MCP server. An organization admin must enable it first:
  1. Go to Atlassian Administration
  2. Select Apps → AI settings → Rovo MCP server
  3. In the Authentication section, turn API token on
See Atlassian’s MCP server settings for details on domain allowlists and IP restrictions.

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What this enables

  • Find runbooks: search Confluence for documented procedures by alert name, service, or error pattern
  • Incident context: pull past Jira incidents and postmortems to inform current investigations
  • Ticket triage: assess and prioritize incoming Jira issues based on production signals
  • Add comments: post root cause analysis, investigation summaries, or status updates to Jira tickets

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Step 1: Create an Atlassian API Token

Generate an API token

  1. Go to Atlassian API Tokens
  2. Click Create API token
  3. Name it nofire and click Create
  4. Copy the token — you’ll need it in Step 2
The API token inherits your Atlassian account permissions. Use an account with read access to the Jira projects and Confluence spaces NOFire should be able to query.

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Step 2: Add Atlassian Connection in NOFire AI

Configure the connection

  1. Go to the Connections tab in the NOFire AI dashboard at my.nofire.ai
  2. Select Atlassian (MCP) from the list and click Next
  3. Enter:
    • Connection name (e.g., engineering-jira)
    • MCP Server URL: https://mcp.atlassian.com/v1/sse
    • Auth Header: Authorization
    • Auth Value: Bearer <your-api-token>
  4. Click Save to test the connection and establish the integration
Once connected, NOFire AI can query your Jira projects and Confluence spaces during investigations and chat sessions.

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Example queries

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Runbooks

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Ticket triage

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Investigation documentation

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Pattern analysis